PortMatrix

Government authorised Clearing Agent

Licensed Customs Broker

We act as an agent on behalf of importers and exporters; for the clearance of imported or export goods under the provisions of the Customs Brokers Regulations, 2018.

AI illustration of professional Indian customs-broking adviser at a port-adjacent office desk reviewing plain cargo documents beside an unbranded laptop, a colleague hands over a neat folder
  • Authorisation first

    We obtain an authorisation to act as your Agent before engagement of our services.

  • All Customs Stations across India

    Cleared through our Pan India network.

  • Advice on compliance

    The Customs Act, The Customs Tariff Act, Foreign Trade Policy and allied provisions.

  • Cooperation with Customs and PGAs

    For the speedy clearance of your cargo.

Customs Broker: the Regulation 2(d) definition

As per Customs Brokers Licensing Regulations 2018, under Regulation 2(d), "Customs Broker" means a person licensed under these regulations to act as an agent on behalf of the importer or an exporter for purposes of transaction of any business relating to the entry or departure of conveyances or the import or export of goods at any Customs Station including audit.

How we work as your Customs Broker

Authorisation
Prior to engagement of our services, we do obtain an authorisation to act as an Agent for the clearance of your imported or export goods.
Coverage
We clear your goods in all Customs Stations across India; with our Pan India network.
Compliance advice
We advise our clients to comply with the provisions of The Customs Act, The Customs Tariff Act, Foreign Trade Policy, Allied Acts, Rules, Regulations and Orders.
Due diligence
We exercise due diligence to ascertain the correctness of any information related to clearance of your shipments.
Speed
We discharge our duties as a Customs Broker with utmost speed and efficiency and without any delay.
Cooperation
We co-operate with the Customs authorities and PGAs; for the speedy clearance of your cargo.

What we prepare, file and coordinate

The documents we prepare and file, how we coordinate with the Customs Authorities, and our import and export workflows are set out on Export-Import Clearance.

Frequently asked questions

What is a Customs Broker?
A Customs Broker is a person licensed to act as an agent on behalf of an importer or an exporter for any business relating to the entry or departure of conveyances, or the import or export of goods, at any Customs Station, including audit.
Does PORTMATRIX get authorisation before acting for me?
Yes. Prior to engagement of its services, PORTMATRIX obtains an authorisation to act as an Agent for the clearance of your imported or export goods.
Which Customs Stations can PORTMATRIX clear goods at?
PORTMATRIX clears goods in all Customs Stations across India, with its Pan India network.
Which laws and rules does PORTMATRIX advise clients to comply with?
PORTMATRIX advises clients to comply with the provisions of The Customs Act, The Customs Tariff Act, Foreign Trade Policy, Allied Acts, Rules, Regulations and Orders.